Here are the answers to questions you have asked us. If you don’t find the question or answer below, use the form and we will answer you personally and update the web site with both question and answer (personal details removed) to better inform everyone in the future.
Q: How much do you cost?
A: our fees vary slightly depending on the service you require click here for our full range of investment fees
Q: What happens in my appointment?
A: First we sit down and discuss what your specific situation is so we can tailor which service is most suitable for you. We then agree what outcomes you want and how to work towards them, including any strategies or approaches that we feel would be useful to you.
Q: When can I expect to see results?
A: Usually from the first session but this does vary from person to person. It is our aim that every client leaves every session feeling better than when they arrived.
Q: How long will I have to see you for?
A: not one session longer than you need to. Our average is 4 sessions with some clients needing more and some needing less. Some of our clients feel better after their first session and that’s all they need. Of course with some of our longer term clients we are here to help as long as they need us.
Q: What happens if I have to cancel my appointment?
A: if you give us adequate notice and we can rearrange your appointment there is no charge. Click here for our complete cancellation policy.
Q: Does any of my sessions go on my records?
A: No. Your sessions with us are completely confidential. The only exception to this is if we feel you are a danger to yourself or others, then we would usually discuss this with you before contacting the appropriate agencies. There are some occasions where working with your GP or other organisations would be helpful but we always seek your permission in advance and in consultation with you.